Orna Support
General Training Video
This video covers a range of items such as user registration, resetting your password, forgot username, Self Initiate Calls, Calls For Service, Case Report, System Log, Notes, User Profile
Admin - Tour Management
This video covers how admins can create a tour in the administration module and schedule the time for specific days of the week.
Guard - Tour Stops
Take a look at how to complete a tour stop. Check off tasks and add some comments!
Patrol - Self Initiate A Call For Service
Review how to self initiate a call as a patrol officer. If you don't see the self initiate option in the navigation menu, you'll need to reach out to your system admin to enable it for you.
Associate Persons & Vehicles
A quick look at how to associate a vehicle to a call for service.
All Articles
Manual Activity Reports
How to guide showing steps to turn on live traffic on the map.
How to download a case report in PDF format.
Now supervisors or administrators can modify / update tour stop comments entered by security guards until the tour is completed. This will allow for on duty supervisors to easily update or review comments for accuracy entered by field personnel.