Create A New Call For Service From The Map
Orna allows for dispatchers to generate calls for service and send responders. In some cases, such as new areas of land being built or mountain ranges, physical addresses may not exist. Using the map, you can generate a new call for service by right clicking and generating a call based on GPS coordinates.
Step 1 - Log in as a dispatcher
If you have permissions to several modules you'll need to select dispatch when you log in.
Step 2 - Navigate to the map
If you're unsure about how to navigate to the map, you can find the map button at the top of your screen.
Step 3 - Right click on the map and click Add New Call Card
Once you're on the map page, maneuver the map to where the incident is located. Once you've identified the location, right click and select Add New Call Card. A new call will be generated using the GPS coordinates from where you right clicked.
Step 4 - Add details to your call for service
As soon as you've clicked add new call card from the map page, your new call screen will appear. Edit the details and assign your responders!
